Privacy Policy

Last Updated: May 10, 2026

Xenonite ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate video platform.

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication credentials via our secure authentication provider (Firebase Auth).

User Content

We collect property photos, video clips, text descriptions, and other media you upload to the platform for processing by our AI agents.

Usage Data

We collect information about your interactions with our AI assistant, including chat history, prompts, and the generated outputs.

Technical Data

We automatically collect technical information such as your IP address, browser type, device information, and platform usage statistics.

2. How We Use Your Information

  • To provide, maintain, and improve the Xenonite platform.
  • To process your media and generate AI-driven video content.
  • To manage your user account and agency-level credits.
  • To communicate with you about service updates and support.
  • To detect and prevent fraudulent or unauthorized activity.
  • To analyze usage patterns and improve our AI model performance (using anonymized data).

3. Data Sharing and Disclosure

Third-Party AI Providers

Your media and text prompts are processed by Google Cloud Vertex AI (Gemini models). These providers process data in accordance with their own enterprise privacy standards.

Cloud Infrastructure

We use Google Firebase for authentication, database management (Firestore), and media storage. Your data is stored on secure Google Cloud servers.

Service Providers

We may share data with vendors who assist us with hosting, analytics, and customer support.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. You can manage most of your data through your account settings or by contacting our support team.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@xenonite.app.